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Returns and Exchanges

Return Policy: 

  • We only accept like-new items in original packaging. If you used it, it's yours.
  • Must be returned in like-new condition within 30 days. After that, it's yours.
  • Buyer (you) pays return shipping.
  • Any discounts or free shipping will be deducted from your return. 

 

That's it!

Send to: 

ATTENTION: RETURNS
Rivendell Bicycle Works
2040 North Main St. #19
Walnut Creek, CA 94596

Note: We do not accept junked merchandise. And we reserve the right to impose up to a 100% restocking fee for rude notes, false claims or general misanthropic behavior. 

Feel free to call or email before purchasing something. We're happy to help make sure the items are right for you.

 

 

 

Not covered here? Please give us a call at 800-345-3918 to discuss any returns or exchanges.