Our Current Dealers. From East to West.
(Please call them to check availability before making a 3 hour drive.)
All nice people.
1353 Washington Street
West Newton, Massachusetts 02465
(617) 244 9772
254 3rd Ave
Brooklyn, NY 11215
Yellow Haus Bicycles
987 Monroe Ave, Rochester, NY 14620
Gravel & Grind
124 S Carroll St, Frederick, MD 21701
6847 W. Washington St.
Indianapolis, IN 46241
(317) 241 4660
Transit Bicycle Company
1915 Greenville Ave
Dallas, TX 75206
3660 B Downing St.
Denver, CO 80205
(303) 587 8389
401 SE Caruthers St. Suite 103
Portland, Oregon 97214
Former Riv GM John's Portland outpost. Clems, Joes, and other Rivs. Sackville bags, MUSA clothes, Grandpa's Soap, Lip Ivo, hatchets, pocket knives, copper water bottles...and Bob Dylan records.
Blue Heron Cycles
1306 Gilman St.
Berkeley, CA 94706
901 Camden Ave. Ste 6A
Campbell, CA 95008
(408) 871 1430
1375 E 6th St #6
Los Angeles, CA 90013
Hatagaya 2-32-3, Shibuya, Tokyo
2 Chome-38-5 Kamiuma, Setagaya, Tokyo 154-0011, Japan
Rivendell was formed as a direct-to-you business, which is the best way to sell speciality, high-end goods that are far off the mainstream and often require more expertise and passion than a typical bike shop can muster. We don't want our bikes to be presented as nostalgic throw-backs in a sea of dark carbon fiber low-bar bikes with black parts and not enough spokes. And that's exactly how they'd seem in a typical bike shop.
And another thing: We don't have the built-in profit margins that allow the bikes to pass through extra hands on their way to you. And even another: Do we really want an uninformed sales associate trying to explain why this steel frame costs so much, and by the way, what are those things with the swirls called? Nupe! So for those reasons and more, we intentionally limit the number of dealers we have. We make sure they're well-informed, but always keep our fingers crossed. They are supposed to size you the same way we do. In all cases, they're committed to our bikes and knowledgeable about them. WE DON'T CONTROL THEM, though. They are independents.
The question may come up: Should you buy from us or them? The answer is simple: Buy from the source who helps you the most in person or on the phone. It's all about "live time", with a "long i" sound in "live." In other words, if you find out about the bikes at one of our few dealer shops, and you take up their time and test ride their bike, then it 's bad form to buy it from us.
On the other hand, if you call up here and we spend a lot of time on the phone and by email with you, or even come by and get fitted here and test ride bikes here and THEN say good-bye and say you like to "support your local dealer," something is missing there, too. At the end of the day, time is worth something.
Another way is to split the deal, if there's no clear-cut winner. Frame from us, parts and build from them. All of our dealers have access to the same parts we use to assemble bikes. Or frame from them parts from us, and they build it up. It's not tricky; just patronize those who help you.