Contact

Contact Us
We're here to help.

Rivendell Bicycle Works
2040 N. Main St. #19
Walnut Creek, CA 94596

Phone hours Monday - Friday 9am-5pm, Saturdays 10am-4pm
(925) 933-7304 or (800) 345-3918
Call for sales or advice about Rivendell bikes and parts. Please note we do not sell or service any other brands of bikes, just ours, so our knowledge may be limited with other brands, old stuff, etc. For questions about your current order, please have your order # ready.


Email

Here is a link to our full Email Directory

Orders

If your question is about an order you recently placed, ask info@rivbike.com. That's the one that gets checked throughout the day.

For Sales and general questions about buying a frame or bike email: 

Please pick one person to email, for faster service.

If you want to know when something will be back in stock, contact Spencer.

For big questions and concerns please contact our General Manager Dave

Support:
Common questions are answered here: (Help Page)
At the help link above you can update orders, check tracking, etc.

Here is a link to our full Email Directory