About Rivendellâ„¢ Bicycle Works


Leather, Lugs & Wool

We've been bucking trends with lugged steel bicycle frames, wool cycling clothes, cotton bike luggage and leather saddles ever since 1994. In an industry that introduces revolutionary technological advances every season, we've stuck to what works and have flown the flags of safety, comfort and lasting value for over twenty years now. These things don't get old, even when technology does. Rivendell bikes are designed to be used hard and handed down for generations of riders. And behind the fancy paint you'll find a commitment to quality, supply-chain responsibility, and a healthy work environment for our staff. Give us a call sometime or visit us in Walnut Creek, California.


Contact
:

Rivendell Bicycle Works
2040 N. Main St. #19
Walnut Creek, CA 94596
(925) 933-7304
(800) 345-3918


Support:

Most questions are answered here: http://www.rivbike.com/help.asp
At the help link above you can update orders, check tracking, etc.

Phone hours:
Monday through Saturday
10am - 4pm PST (California)
Please have your order # ready.

If you must email, use the staff directory above.

Bike Book Hatchet

New for 2013! We have a shining new showroom at 1601 N. Main Street, Suite 101. It's right downtown, next door to RadioShack and surrounded by hair salons, restaurants, and shopping. Called Rivendell Bike, Book & Hatchet, it's open:

Bike Book & Hatchet Hours

12pm - 7pm Wednesday, Thursday, Friday
12pm - 8pm Saturday
11am - 5pm Sunday
Closed on Mondays
and sometimes open on Tuesday (call first)

Phone:
(925) We-R-RBBH

The rest of us are still working at RBW World Headquarters up the street. Headquarters open Monday through Friday 9am to 5pm Pacific Time. And Saturdays 10-4. This is where we do all our receiving, marketing, design and shipping. As well as order processing. And bike test rides.